Why am I Unable to Create Charges for my Stripe Account?

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Test Charges

If you are seeing the message “You can only make test charges right now” in your mobile app, it may indicate that your Stripe account has been disabled. In order to create charges, you must re-activate your account at https://dashboard.stripe.com/account/details. If you need further assistance, please contact support@stripe.com.

Error

If you are seeing any error message, please disconnect and reconnect your Stripe account following the instructions here.

This should resolve the errors you are experiencing. If the issue still persists, please drop us a message at support@getcontrol.co along with a screenshot of the error message you are seeing.

To be sure you can continue processing Stripe payments and be both PCI and EMV compliant, the best option is to purchase the Control Card Reader, which works seamlessly with the Control app and your Stripe account https://www.getcontrol.co/cardreader/.

 

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