-
FAQ
16 Articles- Where Are My Transfers?
- The Difference Between Control & the Free Stripe Dashboard App
- What is the Difference Between Control’s Monthly Plans?
- Unable to Load Payment History Data on Dashboard
- Login Issues – Invalid Email or Password
- What is a Pre-Authorized Charge?
- Can I Take Cross Border Payments with Control’s Mobile App?
- How Do I Reset My Password?
- Why did My Customer’s Payment Get Declined?
- Why am I Unable to Create Charges for my Stripe Account?
-
Getting Started
11 Articles- Connecting Your Payment Platform on Web App
- Real-Time Alerts for PayPal: How to Configure your IPN Setting
- Connect Your Payment Platforms on Mobile App
- Select Your Business Type on Web App
- Compare Subscription / SaaS Metrics over Different Time Periods
- Select Business Type (Mobile App)
- See eCommerce Metrics over Specified Period of Time
- Compare eCommerce Metrics over Different Time Periods
- See Subscription Metrics over Specified Period of Time
- Why Do I Have to Give You My Payment Platform Credentials?
-
Account
8 Articles- How Do I Cancel My Account?
- How Does the Free Trial Work?
- Why We Charge Based on Data Points
- How Secure is my Information?
- How to Upgrade Your Control Account
- What happens if I go over my data point limits for each month?
- Why does Control ask for Read/Write Permissions via Stripe/PayPal/Square Connect?
- How Can I Find My Data Point Usage Before I Go Over?
-
Mobile
16 Articles- How to Create Coupons for Stripe Account on Mobile
- How to Make a New Plan
- How to Make a New Charge for my Stripe Account?
- How to Refund a Charge
- How to Retry Stripe Payments Using Backup Credit Cards
- Which Currencies Does Control Support?
- How to Preauthorize A Charge and Capture/Release The Fund
- How to Add a Payment Method to an Existing Customer
- Create Customers, Change Customer Details and Update MetaData
- Using Customer Intel on the Go (Mobile)
-
Card Reader
12 Articles- Connect a Card Reader
- Card Reader Troubleshooting
- Card Reader: How to Take Payment
- Connect to Multiple Mobile Devices
- Can I Use One Card Reader for Multiple Stripe Accounts?
- Can I Use Card Reader Abroad?
- Buying/Selling Unauthorized 3rd-Party Card Reader
- Can I connect the Card Reader to other eCommerce platforms?
- Why Do I Need a EMV-Compliant Card Reader?
- Return Policy for Card Reader
-
Web
8 Articles- Key Metrics for SaaS Businesses
- Using Control Customer Intel to Filter by Customer Value
- Use Control Customer Intel to Isolate ‘At Risk’ Customers
- Filter Charges by Country
- How to Export Charges into CSV Files
- How to Export Customers into CSV Files
- Key Metrics for eCommerce businesses
- Creating Facebook Audiences with Control Customer Intel
