Customer Service Mistakes SaaS Companies Must Avoid

Customer Service Mistakes SaaS Companies Must Avoid

This article is a guest post by Harsh Vardhan, Content Marketer at Hiver.  The revenue model of SaaS companies is dependent on repeat customers, making exceptional customer service experience a big differentiator. In fact, SaaS companies which have successfully made...
New Solutions to Old Problems

New Solutions to Old Problems

The constantly evolving landscape of digital technology has altered the way businesses start, grow, and succeed. Historically, it’s been tough to start a business, especially if the entrepreneur isn’t starting with a lot of money. The resources necessary for a...
The Handy eCommerce Dictionary

The Handy eCommerce Dictionary

Having an online presence is critical for business success in this digital world. Customers expect brands to be available for their buying needs anywhere on the globe and anytime they want to make a purchase. For merchants, it is easier than ever to get a business...
The Easy-to-Understand SaaS Dictionary

The Easy-to-Understand SaaS Dictionary

We’re seeing many emerging software-as-a-service (SaaS) companies make their way to the spotlight. With SaaS still relatively young, it’s easy to get confused with the acronyms of the trade. That’s why we’ve put together The Easy-to-Understand SaaS Dictionary...
Five Digital Marketing Fundamental Steps to Follow

Five Digital Marketing Fundamental Steps to Follow

Still not convinced of the power of digital marketing? Here are two stats that prove digital marketing can boost profits, increase leads, and improve the visibility of your brand online. Nearly 50% of companies now have content marketing strategies, while social media...
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